Processing time
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Delivery time
Estimated delivery is 7–15 business days after processing, depending on your location within the United States.
Shipping cost
Shipping is free on all orders.
Tracking
Once your order ships, you’ll receive an email with a tracking number. Please allow 2–3 days for tracking information to become active.
Delays
While we do everything we can to deliver on time, occasional delays can occur due to carrier issues, weather, or high-volume periods. If your order hasn’t arrived within the estimated window, contact us at contact@getnuviawellness.shop and we’ll look into it right away.
Wrong address
Please double-check your shipping address at checkout. We’re not able to redirect packages once they’ve shipped. If a package is returned to us due to an incorrect address, we’ll contact you to arrange reshipment.
